Managing Stakeholder Relationships: Books and Resources
Thank you for participating in our Managing Stakeholder Relationships keynote! You'll recall there are many books and resources mentioned and recommended during the session. Well, here's the list, including links to interviews where available.
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| Resource | Author | Comment | Link |
| Be Excellent at Anything: The Four Keys to Transforming the Way We Work and Live | Tony Schwartz | When it was first released, this book had a much more interesting title: The Way We're Working Isn't Working. Regardless, it's filled with excellent insights on improving personal productivity, including taking breaks every 90 minutes or less and getting more sleep. |  |
| Influence: The Psychology of Persuasion | Robert Cialdini | The classic book on influencing skills. You need to read it (or at least the companion book below). | |
| Yes! 50 Scientifically Proven Ways to Be Persuasive | Steve Martin | Easy, engaging read on influence. Average chapter is 3 pages long. Great companion to or alternative to Cialdini's other book on influence. | |
| Influence Without Authority | Allan Cohen | From one of the foremost experts and researchers on influence. | |
| Decisive: How to Make Better Choices in Life and Work | Chip & Dan Heath | Engaging, practical insights on how to make better decisions. Before reading the book, listen to Dan Pink's interview with the Heath brothers using the link to the right. | |
| Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus | Michael Roberto | An academic yet engaging dive into decision-making. Great content on making sure you encourage cognitive conflict while avoiding affective conflict. | |
| Give and Take: A Revolutionary Approach to Success | Adam Grant | Ground-breaking book on the differences between givers, matchers, and takers, with practical application based on research. | |
| Thanks for the Feedback: The Science and Art of Receiving Feedback Well | Stone/ Heen | We've tried to help people do a better job of giving feedback. But we still struggle. What if we could get better at receiving it? That's what this excellent book is about. | |
| Quiet: The Power of Introverts in a World That Can't Stop Talking | Susan Cain | One of the best books I've read when it comes to understanding yourself (if you are introverted) or managing those on your team. Check out Susan's well regarded TED Talk. | |
| Power Cues: The Subtle Science of Leading Groups, Persuading Others, and Maximizing Your Personal Impact | Nick Morgan | Insightful book on how body language can work for--and against--us as we try to communicate. | |
| I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus . . . in Three Simple Steps | Donny Ebenstein | A remarkably practical book to help you get unstuck so you can influence the seemingly impossible stakeholder. | |
| Now You See It: How Technology and Brain Science Will Transform Schools and Business for the 21st Century | Cathy Davidson | Intriguing book on attention, learning, and how to survive in a hyper-multitasking world. Publisher’s Weekly named it one of the top 10 science books of the season it was published. For an intriguing video that underscores Cathy’s book, check out this video. | |