Download the episode

I'm in Las Vegas this week, speaking to leaders from hundreds of companies from around the world. Las Vegas is certainly an intriguing place on many levels. It's an economy that thrives on tourism and in order to keep those tourists happy and coming back, organizations out here need reliable, skilled, engaged workers.

The truth is, the need for engaged, motivated employees isn't just a Las Vegas issue.

I've long felt that the most dangerous employee was not the one who has left the company. It's the one who has left the company but they haven't left the company! It's the people who are just checking in and checking out, day after day, taking up space and leaving a huge amount of productivity on the table. Whether you lead a team of software developers, salespeople, accountants, or doctors, much of our organizational success comes down to how engaged and motivated our front line employees truly are.

I'm staying at a very nice, well-known hotel in Vegas. To be honest, I'm not impressed with the front line service. And you know what? I intersect with enough companies to recognize this isn't just an issue at Caesar's Palace. Chances are your organization could use some insights on how to further engage your employees as well.

In recent years I've enjoyed following the employee engagement research and writings of Dr. Adam Grant from The Wharton School at the University of Pennsylvania. I had the opportunity to catch up with Adam recently and look forward to sharing that interview with you in this episode.

Write comment (0 Comments)

Read more...