on iTunes
by email
even better!
Great on the Job, with author and Harvard blogger Jodi Glickman
Last week I facilitated a tutorial and delivered a new keynote to over 800 people at the STAREAST conference in Orlando. It had been a while since our family had visited Florida so I had the opportunity to bring my wife and three children along, which was great! Between speaking engagements we had the opportunity to spend time at Disney and if you've spent any time at a Disney park, chances are customer service and quality come to mind. People at Disney know how to be great on the job. They are patient with demanding customers and seemingly cool under the heat of the Florida sun.
Learn more about Jodi's organization at http://greatonthejob.com. You can also find her HBR posts at http://blogs.hbr.org/glickman.
Quick note: Our Leadership Fast Track Program is filling up! I would love to have a few more podcast listeners join me! This program includes learning sessions that I facilitate live over the web as well as one-on-one coaching with me. It would be such a privilege for me to have you part of this program. Learn more at http://www.i-leadonline.com/LeadershipFastTrack-2011.asp
Thank you for joining us for this episode of The People and Projects Podcast! Have a great week!
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